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Sustainable Fashion & Lifestyle Goods for GUILT FREE SHOPPING

Shipping & Returns

To  help our earth we eliminate as much packaging as possible and use just enough to make sure your purchases stay safe while they're on their way to you. We use recycled paper bags and biodegradable packaging and also sell reusable totes. We will happily package the rest of your order in one of our totes if its added to your cart.

 

Shipping 

Apartment 49 is based in Hong Kong but we ship anywhere! We give you the option of either FedEx, Hong Kong Post or local couriers so you can choose the option that best matches your needs.  The shipping cost is calculated instantly at the checkout based on your location. 

HONG KONG 
  Hong Kong Post: Major Districts   Within 2 working days
  Hong Kong Post: Outlying Areas   Within 3 working days
  Local Courier: Order before 12pm   Same day delivery
  Local Courier: Order after 12pm   Next day delivery

 

If you would like to know exact delays for orders placed outside of Hong Kong or to enquire about more cost effective delivery of bulky furniture items please send us an email at info@apartment49.com. For international shipping alll customs duties are the responsibility of the customer and are not included in the price of shipping.

 

Returns 

You may return new, unopened items within 7 days of receipt of your purchase in exchange for store credit. If you need to return something please send us an email at info@apartment49.com with your order number and details and we will help you organise the most cost effective way to return it to us.  Your store account will be credited with the cost of the product returned as soon as it has been received in good condition.