When will I receive my order:
We try to ship all our orders within 3 working days of your order.
Please email us at firstname.lastname@example.org if your order is urgent and we can try to accommodate you.
How much will shipping cost me:
Shipping on all orders over $1,000 is free.
For purchases under $500, a flat rate of $50 applies.
For purchases between $500 and $1,000, a flat rate of $100 applies.
Do you ship internationally:
We currently ship to the following countries:
Singapore, Malaysia, South Korea
USA, Australia, New Zealand
Shipping is based on weight, calculated at check out.
If you are outside of these countries, please get in touch with us via email@example.com for a shipping quote on the products you would like to purchase.
Returns & Refunds:
In the event that the item you receive is faulty, you are entitled to a refund or exchange. Please allow 3-5 business days for your refund to be processed.
Please advise us in writing within three days of delivery via firstname.lastname@example.org, with a photo and brief description of the damage.
Fashion: Please take note of the size guides when ordering dresses, rash vests and sandals. We are a small business and cannot always exchange sizes.
As a small business, we cannot accept exchanges due to change of mind.
What is the Currency of the website:
All products are listed for sale in Hong Kong Dollars.